Privacy Policy
Last Updated: February 3, 2026
1. Introduction
Sentient Flow LLC ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Data We Collect
2.1 Information You Provide to Us
We collect information you provide directly to us, including:
- Name and contact details (when you sign up or contact us)
- Payment information (processed securely by Gumroad; we do not store credit card details)
- Account credentials (if you create an account)
- Communication preferences (email opt-in)
2.2 Information We Collect Automatically
When you visit our website, we automatically collect:
- Device information (browser type, operating system, device type)
- Usage data (pages visited, time spent, features used)
- IP address (for analytics and security)
- Cookies and similar technologies (to improve your experience)
3. How We Use Your Data
We use your data to:
- Provide and maintain our services
- Process transactions and send you related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent security incidents and fraudulent activity
4. Sharing Your Data
We do not sell your personal data. We may share your data:
- With service providers (Gumroad for payment processing, Vercel for hosting, analytics providers)
- For legal reasons (if required by law, to protect our rights, or prevent fraud)
- With your consent (if you explicitly agree to share)
5. Payment Processing
We use Gumroad to process payments. Gumroad collects your payment information directly. We do not store credit card details on our servers. Gumroad's privacy policy applies to payment data: https://gumroad.com/privacy
6. Cookies
We use cookies to:
- Remember your preferences
- Understand how you use our website
- Provide personalized content
You can control cookies through your browser settings. However, disabling cookies may affect your experience.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- HTTPS encryption for all data transfers
- Secure payment processing via Gumroad
- Regular security reviews
- Access controls for our systems
Despite our efforts, no method of transmission over the Internet is 100% secure.
8. Data Retention
We retain your data:
- As long as necessary to provide our services
- As required by law (tax records, legal obligations)
- Until you request deletion (you can request data deletion at any time)
9. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Delete your personal data (within limits)
- Opt-out of marketing communications
- Withdraw consent at any time
- Complain to a data protection authority
To exercise these rights, contact us: support@sentient-flow.com
10. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal data from children. If we discover we have collected a child's data, we will delete it immediately.
11. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction. By using our website, you consent to these transfers.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the new policy on this page
- Sending you an email (if you've provided contact information)
13. Contact Us
If you have questions about this privacy policy, please contact us:
Email: support@sentient-flow.com
Business: Sentient Flow LLC
*This policy is effective as of February 3, 2026*